Terms of Service
These Terms of Service govern your access to and use of the Hipnosis website, applications, and services (collectively, the "Services"). By using our Services, you agree to these terms. If you do not agree, please do not use the Services.
1. About the Services
Hipnosis provides self-guided hypnotherapy audio programs and related content designed to support wellbeing goals such as weight management, improved sleep, stress reduction, and habit change. Our Services are for personal, non-medical use only.
2. Not Medical or Therapeutic Advice
Hipnosis is a self-help wellbeing product. It is not intended to diagnose, treat, cure, or prevent any disease or mental health condition. Always consult a qualified healthcare professional before making decisions about your health.
3. Eligibility
You must be at least 18 years old to use our Services.
4. Purchases, Refunds and Satisfaction Guarantee
Certain programs require payment. All fees are displayed before purchase and are charged in the currency shown.
30-day satisfaction guarantee: if during the first 30 days after your purchase you have completed your personalized meditation every day and you do not see any results, we will refund 100% of your money. To request a refund under this guarantee, contact us within 30 days of purchase with your order details and proof of daily use (the platform automatically records each completed session).
5. Account Responsibility
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
6. Intellectual Property
All content, branding, audio materials, and software are owned by Hipnosis or its licensors. You may not reproduce, distribute, or modify them without our prior written consent.
7. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose;
- Attempt to gain unauthorized access;
- Interfere with the integrity or performance of the Services;
- Share your account credentials with third parties;
- Reverse engineer our applications.
8. Limitation of Liability
To the fullest extent permitted by law, Hipnosis shall not be liable for any indirect, incidental or consequential damages. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
9. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Madrid, Spain.
11. Contact
For questions about these Terms, contact us at support@hipnosis.com.