Last updated: May 2026

Privacy Policy

This Privacy Policy explains how Hipnosis collects, uses, stores, and protects your personal information when you use our website, applications, and services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Account information: Name, email address, and password when you create an account.
  • Quiz responses: Answers you provide during our onboarding questionnaire to personalize your program.
  • Payment information: We use Stripe to process payments. We do not store your full credit card details on our servers.
  • Usage data: Information about how you interact with the Services, such as session progress, features used, and time spent.
  • Device and log data: IP address, browser type, device identifiers, and operating system for security and analytics.

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve the Services;
  • Process transactions and send order confirmations;
  • Communicate with you about your account, updates, and support requests;
  • Analyze usage patterns to improve our programs and user experience;
  • Prevent fraud and ensure the security of our Services;
  • Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how you use our Services, and improve functionality. You can manage cookie preferences through your browser settings. Essential cookies required for the operation of the Services cannot be disabled.

4. How We Share Information

We do not sell your personal information. We may share data with:

  • Service providers: Stripe (payments), Supabase (data hosting), and analytics providers who help us operate the Services.
  • Legal authorities: When required by law, court order, or to protect our rights and safety.

5. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Request deletion of your personal data;
  • Object to or restrict certain processing activities;
  • Withdraw consent where processing is based on consent;
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at support@hipnosis.com.

8. International Transfers

Your data may be processed and stored in countries outside your own, including the European Economic Area. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any material changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@hipnosis.com.